Privacy Policy of Etihad Telecom Solutions
Etihad Telecom Solutions ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose information collected through our online platform, which includes our website and any related services. This policy complies with all applicable data protection laws and regulations, including the GDPR.
Information We Collect:
We collect information you provide directly to us, such as when you create an account, purchase a product or service, contact customer support, or participate in surveys. This may include your name, email address, phone number, billing and shipping address, payment information, and other relevant details necessary to fulfill your requests.
We also automatically collect certain information when you use our online platform, including your IP address, browser type, operating system, referring URLs, and information on how you interact with our platform (such as pages visited, features used, and time spent on each page). This is done through the use of cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our online platform.
How We Use Your Information:
We use the information we collect to:
- Provide and improve our services: We use your information to fulfill your orders, process payments, respond to your inquiries, and personalize your experience on our online platform.
- Communicate with you: We may use your information to send you updates, notifications, promotional offers, and other important information related to our services. You can opt out of receiving marketing communications at any time.
- Protect our platform: We use your information to detect and prevent fraud and abuse and to protect the security of our online platform.
- Comply with legal obligations: We may use your information to comply with applicable laws and regulations.
Information Sharing:
We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our online platform and providing our services. These providers are contractually obligated to protect the confidentiality and security of your information. We may also share your information if required by law or legal process, or if we believe such action is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Retention:
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights:
You have the right to access, correct, update, or delete your personal information. You also have the right to object to the processing of your personal information, and to request the restriction of processing. You can exercise these rights by contacting us at the address provided below. You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Etihad Telecom Solutions
22 Sheikh Zayed Road,
Suite 1401,
Dubai, Dubai,
00000
United Arab Emirates
We regularly review and update our Privacy Policy. Any changes will be posted on this page.
